Let’s cover some of the boring stuff! 🙂
Items can be purchased to be picked up in-store only. Sorry, but we cannot ship those items. We have different reasons why we do not ship such items so the only option is to order for pick up at the store.
When you place a “pick up at store” order, please wait to receive confirmation that the order was put together and is ready to pick up. Only after you receive the notification, you can pick up the order (we may schedule a pickup time with you over email).
BeeManiacs uses modern online encryption to process online orders. You will see that our web address shows a green lock status with the word “Secure” in most browsers. Your credit card information is processed using high-level bank-grade encryption, provided by Square or PayPal credit card processing. BeeManiacs will not receive nor store your credit card information. BeeManiacs will only receive a confirmation that the payment was completed without keeping track of your credit card information.
Sale items are sold “as is” and those orders are final.
The material we show online is available in inventory and ready to order. We usually fulfill orders within one business day after the order was placed.
If there is something wrong with the order you received please contact us within 10 days of receipt at email@example.com.
Original Invoice or Sales Order is required for returning or exchanging any product in person (or the email order confirmation).
Returns and exchanges must be made within 30 days of the material receipt date.
To start a return or exchange email us at firstname.lastname@example.org. The customer is responsible for bringing the item back to the store.
Items being returned need to be in “like new” condition. Used equipment, tools, or protective gear cannot be returned or exchanged.
Some items, like special order items, will incur a 20% restocking fee.
BeeManiacs won’t share your account information with any supplier, customer, or any other company or entity.
BeeManiacs website is a secure website, encrypted with an SSL certificate. We follow the best online policies to protect all information handled by our website.